Welcome to our first blog!

Adam and myself thought we’d start off our first blog by sharing a summary of how 2023 went for us – it was a great year!

2023 was an incredibly exciting year for Hub Care Support – West & Mid Herts. In our second year of business, it really felt like we had released the shackles of anxiety and uncertainty that were there with us in our first year. 2023 presented a great opportunity to build on all the hard work we had done when we set up the business in 2022.


At the start of the year, one of the first events we attended was the WR3T quiz (Waterford and Three Rivers Trust Charity) at the Metropolitan Bushey in Watford. Built in 1967, Bushey Sports Club is a purpose-built members sports club offering sporting, leisure, and social facilities to all members of the community. Not only that, but they also host some fantastic live music events throughout the year!

The quiz is an annual event with the aim to raise as much money as possible which is donated to many important local charities. We had a great time taking part in the quiz and it was a great opportunity to meet other local businesses and build our brand in the local community.


We saw no slowdown in the number of people enquiring about becoming a Personal Support Assistant and wanting to find out the benefits of being a PA. We’re learning more and more about what attracts people to our business and how they see real benefit from the freedom it brings; being able to control which day and hours they work and being independent rather than an agency worker is so much better for that all important work-life balance. In fact, some of our independent PA’s work their hours around their children’s school hours and it works really well for them. 



Summer marked our first participation at the ‘Watford Alzheimer’s Memory Walk at the beautiful Cassiobury Park’. The day marked a poignant time for Amy as she reflected on the passing of her nan a few years ago, who was sadly afflicted with Alzheimer’s and she was able to share her own personal experiences as she completed the walk.  It also gave us an opportunity to explain how our team of PA’s can help support families who are sadly having to care for a loved one suffering from this debilitating disease. So not only did it help to raise our profile in the local community and highlight that there is support available to those that need it, but we were also able to raise money for this very important cause.

Image of Amy and colleagues at the Watford Alzheimer's memory walk



September marked a pinnacle moment for our branch because Amy won the Business Women of the Year Award at the Hertfordshire SME Business Awards.

To even be nominated was an honour, and to then go on and actually win was overwhelming when up against so many other fantastic nominees. 

Image showing Amy holding the trophy, winning the Woman of the Year Award at Herts SME Business Awards.


As well as the awards ceremony we also attended the first annual Hub Care Support conference which was an exciting opportunity for all Hub Care Support franchises to come together. Image showing a meal with all of the Hub Care Support branches at the annual conference,

What a day it was, it was great to be surrounded with like-minded friends to talk about our successes over the last 12 months and share personal experiences.  It really highlighted  the passion we all have for person-centred care, quality, and opportunities for Personal Assistants. The event was a testament to the growing impact and influence of Hub Care Support nationally. One of the things we like most about being a part of the Hub Care family is all the other brilliant owners we have got to know during this journey. When we started out, we could not have imagined that the business would give us the opportunity to meet so many wonderful people from different backgrounds across the country with a shared passion. We love you guys!



The wonderful Watford Chamber of Commerce organised a unique networking event with a difference. We all enjoyed a day on a canal boat in West Hertfordshire through ‘Waterways experiences’. Ever since we first met the team at the chamber, including Lee, Amanda and Chris, among others, they have been a continual point of support and networking opportunities and we thank them for their support.   It was a brilliant day where we made some great contacts and further raised our profile in the local community. In addition, this gave Amy the chance to fulfil a lifelong ambition to go on a canal boat! Unfortunately Rosie and Jim were not in attendance.

As the year concluded our very own  Adam participated in the Watford Mencap Santa Dash which involved Adam dressing up in a Sana Suit, donning his trainers and completing the fun run around Cassiobury Park . 

Adam wearing a Santa costume and race number in readiness for he Santa Dash

We believe that being a local business is as much about offering our services to the community as it is to give back and support it in as many ways we possibly can; in fact we would encourage any small business to do the same. Not only is this a chance to raise money and contribute to important causes, but it also opens up some great social opportunities. We have made some great friends on what we hope is still the beginning of a long journey, and we are hoping to make many more!

Come back for updates throughout the year!

If you want to keep up to date with news and developments, please feel free to follow us on social media using the links below, and to find our more about Hub Care Support click here

Thanks for reading our first (of many) blogs


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