Private Home Care in Acle

Acle-Based Personal Assistant Home Support and 24 Hour Live-In Care

Branch owners Roger and Joyce are a perfect duo to help you find the care you deserve.

Both of them have a history of working in the care sector, and fully understand just how important it is to receive good, consistent and reliable care.

Joyce previously worked in care homes and Roger is a paramedic, so you know you are in good hands with them.  

Let your journey to good, consistent care start today!

Areas we cover

Our office is based in Lowestoft, but we actually cover a large section of the East Coast including:

  • Acle
  • Damgate
  • Moulton St Mary
  • Southwood
  • Limpenhoe
  • Wickhampton
  • Havergate
  • Stokesby
  • Billockby
  • Oby and more…

Support we provide

We are different to agency care because the service we provide allows you to take control and choose the support you want. We know how important it is to keep your independence, to have the familiarity from your local community in Acle, and to know that your home support will come when you want them to come.

We want to provide peace of mind which is why we only work with Personal Support Assistants who are members of QCAS, the Quality Care Approval Scheme. They need to pass all QCAS training modules which include First Aid, Food Hygiene and Manual Handling, as well as being checked and verified that they are approved to work in the UK, have a conviction free DBS and manually have all references checked so you can rest assured you care is in safe hands.

A PA home visit will always be a minimum of 1 hour, so will not be rushed, and allows you the opportunity to get to know your carer. The support they provide can include washing-up, ironing, personal care and meal preparation.  They are also able to help you stay active in your local community, as well as help you with running errands including collecting prescriptions, or getting the weekly food shop; but there is so much more they can do, so scroll down and find out more. 

We are committed to empowering people with choice and control over the care they receive and want to keep it local to you.  Let us help!

Meet the Team

Roger Smith

Branch Owner

Working within the NHS for over 20 years, mainly front line as a paramedic but also primary care in GP surgeries, more recently as a medic on the East Anglia Hub Windfarms, Roger decided he wanted a change. 

Knowing that home support could benefit from modernisation and a different approach, he joined Hub Care Support and opened up a branch in East Anglia in 2022.

Joyce Smith

Branch Owner

With many years of experience working in care homes, for agencies and independently in the local area, Joyce has always had a passion for the care industry and understands the ups and downs associated with it.

Feeling it was time to make a change, opening a branch of Hub Care Support with her husband has allowed her to provide support to people in the community who want to live a more independent life.

News & Updates

Coming soon...

Our Hub Heros

Meet some of our wonderful, QCAS approved Personal Assistants that provide care in our area

Contact Us

You’re not alone. 

We personally speak with every individual looking for care or to work in care, either over the phone or in person. We’re here to guide you every step of the way with unbiased support.

Find your local branch

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Find your local branch