For Service Users:
Hub PAs can help with day to day support including household jobs, ironing, meal preparation, and taking to appointments. Some will also provide live-in care or personal care if needed. However, they can also provide companionship and help with hobbies. In fact, one of the Hub PAs helped a gentleman with his winery, and another was a companion for someone who wanted to go to a concert. We don’t like to think of a Hub PA as a care provider, they can be, and are, so much more than that.
Each Hub PA is independent and is entitled to take annual leave when they choose, but they should always give you plenty of notice to enable you to arrange other support, or they may provide a substitute PA to support you.
This should already be outlined in the contract you have in place together from the start so you are aware of and comfortable with the process you’ve mutually agreed.
As you don’t employ your PA, you do not need to pay ‘holiday pay’.
For Personal Assistants:
Rates and Fees
Working with Service Users
Support from the Hub
Safety and Training
Find out more about QCAS here.
Local authorities and organisations within the Health and Social Care sector:
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