Care at Home or a Care Home: Which Option Is Right?

Deciding how and where someone should receive support can be difficult.

For some people, remaining at home with the right support offers familiarity, independence and greater control. For others, moving into a residential care home may provide the level of support, supervision or community they need.

There is no single right answer. The best option depends on the individual’s needs, wishes, circumstances and available support.

What is care and support at home?

Care and support at home allows someone to remain in their own home while receiving help with agreed aspects of daily life.

Depending on the person and the Personal Assistant chosen, this may include:

  • companionship
  • domestic help
  • shopping and meal preparation
  • support with personal care
  • getting out and about
  • attending appointments
  • respite for family carers
  • support with routines and everyday activities
  • overnight or live-in arrangements

Hub Care Support introduces people to independent, QCAS-approved Personal Assistants. The individual remains involved in choosing who supports them and agrees the arrangements directly with the PA.

areas to consider

The level of support required
Consider how much help is needed, how often it is required and whether needs can be met safely at home.
Independence and control
Think about how important it is to remain at home, keep familiar routines and choose who provides support.
Safety and supervision
Some people may need frequent or continuous supervision that could be difficult to arrange at home.
Social contact
Consider existing relationships, community connections and opportunities for meaningful social contact in either setting.
a sketch of a penci and notepad in purple outline
Cost and funding
Compare the full cost of each option, what is included and whether financial support may be available.
Advantages of receiving support at home
For many people, the greatest benefit is being able to remain in familiar surroundings.

What is a care home?

A care home provides accommodation and support within a residential setting.

Different types of care home offer different levels of support. Some provide help with daily living and personal care, while nursing homes also have registered nursing staff available.

Care homes may offer:

  • staff available throughout the day and night
  • meals and accommodation
  • personal care
  • organised activities
  • communal areas
  • support from a wider staff team
  • nursing support in appropriate settings

The environment, staffing arrangements and level of support vary between providers.

Advantages of receiving support at home

For many people, the greatest benefit is being able to remain in familiar surroundings.
Potential advantages may include:
  • staying close to neighbours, friends and family
  • keeping familiar routines
  • remaining with pets
  • maintaining greater control over daily life
  • choosing who provides support
  • receiving support at times agreed directly
  • avoiding an unnecessary move
  • building a familiar relationship with a Personal Assistant
Support at home can often be adapted as circumstances change, although this depends on the availability of suitable support and whether the arrangement remains safe and practical.

Possible limitations of support at home

Possible challenges include:

  • arranging enough support to meet increasing needs
  • gaps when a regular PA is unavailable
  • managing overnight or continuous support
  • maintaining the home
  • feelings of isolation between visits
  • adapting the property
  • coordinating support from several people or services
  • the total cost where a high number of hours is required

These issues do not necessarily rule out support at home, but they should be considered honestly.

Advantages of a care home

A care home may be appropriate where someone would benefit from support being available throughout the day and night within one setting.

Potential advantages may include:

  • staff on site
  • accommodation and meals included
  • organised activities
  • opportunities for social contact
  • less responsibility for maintaining a property
  • access to a wider staff team
  • nursing support where provided by the home

For some people, the structure and community of a care home can be reassuring.

Possible limitations of a care home

Moving into a care home is a major change and may not suit everyone.

Possible considerations include:

  • leaving a familiar home and neighbourhood
  • less control over routines
  • limited choice over which staff provide support
  • adapting to communal living
  • restrictions around pets, visitors or personal belongings
  • the emotional impact of moving
  • variations in staffing and continuity
  • cost and contractual arrangements

Visiting potential homes and asking detailed questions can help someone understand what daily life would be like

How Hub Care Support can help

Hub Care Support helps people explore one possible route: support at home from independent, QCAS-approved Personal Assistants.

Your local Hub can:

  • explain how Personal Assistant introductions work
  • discuss the general type of support being sought
  • identify PA profiles that may be relevant
  • explain typical local rates
  • arrange introductions where appropriate

Hub does not assess whether someone should remain at home or move into residential care, and we do not provide medical, legal or financial advice.

Where needs are complex or safety is uncertain, it may be helpful to seek advice from the local authority, healthcare professionals or another appropriately qualified adviser.

Understanding the costs

The cost of both options varies considerably.

Support at home may be charged by the hour, overnight arrangement or live-in period. Independent Personal Assistants set their own rates, and additional costs such as mileage or expenses may apply.

Care-home fees normally include accommodation and a package of support, but charges vary according to the provider, location, room and level of care needed.

When comparing costs, check:

  • what is included
  • whether there are minimum charges
  • additional fees or expenses
  • how rates may change
  • cancellation or notice terms
  • whether local-authority or NHS funding may apply

A local-authority care-needs and financial assessment may help clarify what support could be available.

Exploring support at home Us

Use our postcode search to find your nearest Hub Care Support branch.

Your local Hub can explain how introductions work and help you explore whether support from an independent Personal Assistant may be suitable.